FREQUENTLY ASKED QUESTIONS
1. How do I place an order?
All orders are made directly on our website. Just add the items you need to your cart and proceed to checkout. Payment can be made securely using FPX, Credit/Debit Card, or major e-Wallets.
2. How is shipping arranged?
We deliver your order through trusted major courier services. During checkout, you’ll be able to select your preferred courier, and the shipping cost will be displayed before payment.
3. How long does delivery take?
Orders usually arrive within 3–5 working days, depending on the courier and your location.
4. Do you ship across Malaysia?
Yes! We ship to all locations within Malaysia, including Sabah and Sarawak.
5. What is your refund policy?
We accept refunds within 7 days after purchase. Items must be returned in their original packaging and condition. Once we receive and inspect the items, refunds will be processed within approximately 14 days.